rec.photo.equipment.medium-format

Trip to B&H to see the new Fuji GF670 ... Not!


I wanted to get my hands on the Fuji GF670 folding 6x6 / 6x7 120 film 
camera to see what the excitement is all about. (photos of it are posted 
here, more than available on Fuji's website: 
<http://photo.net/medium-format-photography-forum/00OF7F>)

I also wanted to see how it fit my hands, how the rangefinder focusing 
is, how heavy it is, how its meter reads out, and other standard 
pre-purchase questions.

So I went to B&H to talk to their medium format people. In essence, this 
is how the conversation went:

Me: I'd like to look at the Fuji GF670, please.
B&H Salesman: Umm, well, we do have it in stock, but I can't show it to 
you.

Me: Hunh?
B&H: We don't have a demo camera. In fact I can't even call one up from 
the warehouse unless you buy it first.

Me: WHAT?
B&H: I'm sorry, but I can't even show you the box unless you buy it 
first. But you know, you can buy it and then you have 14 days to return 
it.

So, I went to Customer Service.

Me: (Explanation of above)
B&H Customer Service: Yes, that's correct. You have to buy it, then you 
can stand right here in front of me and test it.

Me: Umm, first of all, so we are both talking about the same thing, 
you're saying I have to give you $1,662.00 + 8.375% sales tax first, 
then I can look at it to see if I want to buy it??
B&H CS: Yes.

Me: OK, in the past when I have tried to avail myself of your 14-day 
return policy the old guys in Returns would give me a terribly hard time 
if a corner of one page of the instruction manual was torn, or if there 
was a tiny dent in the box, or if anything sealed had been opened. So 
you want me to risk in excess of $1,600.00 on the slim chance that you 
will take it back -- this is an electro-mechanical camera so the first 
thing I have to do is unseal and install the battery. The 
non-rechargeable battery.
B&H CS: Yes.

Me: See ya.

So having invested who knows what in bringing out a new folding medium 
format film camera, Fuji apparently isn't too concerned about actually 
selling any of them.



Written by shiva das 18/05/2011 13.10.56
Check some photos on this site / Guarda le fotografie di Genova e dintorni su questo sito!
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