severity 655999 normal

tags 655999 - wontfix

retitle 655999 Reporting documentation - "What package does your bug 

report belong to?" points to user support groups

thanks

Hi Don,

On 2012-01-15 19:25, Don Armstrong wrote:

> severity 655999 wishlist

> tag 655999 wontfix

> retitle 655999 Allow for bug submission without specifying a package

> thanks

>

> On Sun, 15 Jan 2012, Filipus Klutiero wrote:

>> The ITS requires a package to be specified to send a report. If the

>> reporter doesn't know which package is concerned, our documentation

>> about bug reporting says:

>>

>>> If you are unable to determine which package your bug report

>>> should be filed against, please send e-mail to the Debian user

>>> mailing list<mailto:debian-user_at_lists.debian.org>  asking for

>>> advice.

>> http://www.debian.org/Bugs/Reporting

>>

>> debian-user's topic is user support.

> Which includes technical support for users who are unable to figure

> out whether they have a bug and which package it belongs to.

We are not talking about users unable to figure out whether "they have a 

bug", the paragraph is for reporters who do not know which package they 

should assign their issue to.

>> While we're at it, we shouldn't require reporters to indicate a

>> package. If the ITS technically needs a package to be indicated, we

>> could tell reporters to indicate a pseudo-package when they don't

>> know, perhaps "unknown" or "default".

> In order to figure out who should see a report, a package needs to be

> specified. No one looks at reports to unspecified packages.

Well, that is the current situation, indeed, as there are no reports to 

unspecified packages. I was suggesting to change that.

This report is not asking to allow sending reports without specifying a 

(real) package. I merely suggested that as a way to circumvent the issue 

altogether. The problem this report is about is the inappropriate 

direction of reporters to a user support discussion group. That being 

said, feel free to open a new report requesting to allow bug submission 

without specifying a package.

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