Hi all,

I just took a call from an old boy whose computer I seem to have

become responsible for saying 'he couldn't get on the internet'.

The PC initially had just XP but when I went round there last to sort

out a little problem I took the opportunity of showing then installing

Mint for him. He's been happy with it for a couple of weeks saying

'it's fast' etc.

Talking him though it it seems the or some of the panel is missing ...

I think he's saying the panel and the menu button are there but

nothing else, no calendar, no volume no network etc?

It could well be the same issue as reported here:

http://forums.linuxmint.com/viewtopic.php?f=46&t=74946

Now I think I have seen similar "The Panel encountered a problem while

loading <whatever>, Do you want to delete the applet from your

configuration?" and I generally answer 'No' but he may well have done

different (he can't remember).

Would the panel not loading properly prohibit it from connecting to

the Internet as he also mentioned the 'Not connected' type popup

message but the box is still fine (and connecting) under XP.

I might be able to do some remote maintenance using Teamviewer if I

could get him online again.

If I was to get him to start terminal and enter:

killall -1 gnome-panel

.... should that do it, put the missing things back, even if he's said

'Yes' to deleting them permanently (for now at least)?

Or what would he need to do to put the networking applet back on at

least (or ensure the wired network was running so I could get in

remotely).

Or should I just try and get back there and install Mint 10? ;-(

Cheers, T i m